PRIVACY POLICY
Our Commitment to Privacy
We understand and respect your concerns about privacy. Therefore, we provide you with this
statement (the “Privacy Policy”) explaining our online information practices. We would like you
to know what information we collect from you and what we do with that information. The
Privacy Policy will also set forth the personal choices you can make with respect to the way your
information is collected and used. Your visit to light-camel.10web.cloud (“the Site” or
“light-camel.10web.cloud”) is subject to the Privacy Policy and the Terms and Conditions.
What Information do we collect:
We collect information from you when you register on the Site, place an order, make job
postings, respond to a survey or communication such as e-mail, or participate in another Site
feature. When ordering or registering, we may ask you for your name, e-mail address, mailing
address, phone number, credit card information or other information. You may, however, visit
our site anonymously. We also collect information about gift recipients so that we can fulfill the
gift purchase. The information we collect about gift recipients is not used for marketing
purposes. Like many websites, we use “cookies” to enhance your experience and gather
information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?”
section below for information about cookies and how we use them.
Collection of Personally Identifiable Information by light-camel.10web.cloud
We do not collect personally identifiable information about you, except when you provide it to
us. When using the Site you may provide certain information such as your name, email address,
mailing address and telephone number in order to register for the Site, or to make a purchase.
Additionally, you may be asked to provide information such as your age, gender, zipcode and
skincare preferences or concerns. If you place an order, you will be asked to provide your
delivery and billing address, credit card number and expiration date. If you decide to register for
the Site, you will be required to enter your user name and/or email address and password so as to
protect your personal information.
You are not required to provide the Site with personally identifiable information. If you would
prefer that we not collect any personally identifiable information from you, please do not provide
us with any such information. Please be aware that when you submit your personally identifiable
information on the Site, you are giving your consent to the collection, use and disclosure of your
personal information as set forth in this Privacy Policy.
Use of Personally Identifiable Information.
Email Communications to Serve You. If you decide to provide us with your contact information
by contacting or emailing our Customer Service department, placing an order, or registering for
the Site, we may contact you regarding your customer service requests, inquiries or your order,
and we may, from time to time, send you service related announcements concerning the Site.
These communications are part of our effort to serve you and respond to your questions and
concerns.
i. Opt-In Email. If you decide to “opt-in” either during registration or at other times when you
submit personally identifiable information, the information you provide may be used by
light-camel.10web.cloud to send you emails, including newsletters, promotions, discounts, new
product information etc. (“Opt-In Email”). If you do not wish to receive Opt-In Email, please do
not opt-in to receive these emails.
Opt-Out of Emails. You may opt-out of receiving emails when you register for the Site or submit
personally identifiable information. If you choose to opt-in and later decide that you would no
longer like to receive these emails, you may opt-out by clicking the “unsubscribe” link at the
bottom of any Opt-In Email you receive from us and following the instructions provided therein
or by sending your opt-out request to light-camel.10web.cloud.
How do we use your information?
NAB LLC does not rent, sell, or share personal information about you with other people or nonaffiliated
companies except to provide products or services you’ve requested, when we have your
permission, or under the following circumstances: We provide the information to trusted partners
who work on behalf of or with NAB LLC under confidentiality agreements. These companies
may use your personal information to help NAB LLC communicate with you about offers from
NAB LLC and our marketing partners. However, these companies do not have any independent
right to share this information. We respond to subpoenas, court orders, or legal process, or to
establish or exercise our legal rights or defend against legal claims. We believe it is necessary to
share information in order to investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety of any person,
violations of NAB LLC terms of use, or as otherwise required by law. We may transfer
information collected from you if NAB LLC is restructured or acquired by or merged with
another company. In this event, Nab LLC will notify you before information about you is
transferred and becomes subject to a different privacy policy.
No Disclosure of Personally Identifiable Information for Third Party Marketing Without
Consent.
We will not disclose your personally identifiable information to third parties for their use in
marketing their products or services to you without your consent.
Disclosure of Personally Identifiable Information.
Third Party Service Providers. We may, from time to time, retain various service providers to
perform certain functions on our behalf, including (but not limited to) customer support
specialists, web hosting companies, data analysis, fulfillment companies (for tasks such as
fulfilling product orders or coordinating mailings) and email service providers. Such third parties
may be provided with access to personally identifiable information needed to perform their
functions, but may not use such information for any other purpose.
Compliance with Law. We may disclose any information, including personally identifiable
information, in order to comply with any applicable law, regulation, legal process or
governmental request.
Fraud Protection. We may provide information, including personally identifiable information, to
certain other companies and organizations for purposes of credit fraud protection.
Contests, Sweepstakes, Surveys etc. Please note that there may be exceptions to this Privacy
Policy. For example, if you decide to participate in events such as contests, sweepstakes, surveys
etc., the terms and conditions or rules for those events may state that your personally identifiable
information will be shared with third parties. Thus, by participating is such events, you will be
consenting to disclosure of your personally identifiable information to third parties. We, at
light-camel.10web.cloud disclaim all liability for the use of the information that you choose to
provide to such third parties.
Sale of Business Assets. As we further expand, we may merge with another company or sell
some or all of our business assets to another party as part of a business transaction. In such
transactions, user information, including personally identifiable information, generally is one of
the transferred business assets, and by submitting your personal information on the Site you
agree that your data may be transferred to such parties in these circumstances.
Use of Non-Personally Identifiable Information
We may use the information you provide in aggregate form, that is – non-personally identifiable
information, for developing marketing plans and generating statistics or other internal business
purposes. We may collect or store certain non-personally identifiable information concerning
your use of the Site, including information about which of our pages are most visited. We may
share or transfer non-personally identifiable information with or to our affiliates, licensees and
partners.
Cookies, IP Addresses, Pixel Tags and Tracking Technology
Our website′s server, or the servers of companies that are used to operate light-camel.10web.cloud
may place a “cookie” on your computer in order to allow you to navigate the website. A “cookie”
is a small piece of data that is sent from a server to your computer and can be stored by the
browser on your computer′s hard drive. Cookies, or other similar technology may be used by
light-camel.10web.cloud to customize your visit to our site, to enhance your shopping experience, to
inform you of promotions, products and services. The cookie will be stored on your computer’s
hard drive until you remove it. We may also use temporary or “session” cookies to help you
shop. These cookies will expire when you place an order. We may use flash cookies to
personalize your experience. Web browsers are usually initially set to accept cookies. However,
you can have your browser and/or plugs to your browser, such as flash, notify you of, or
automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may
be limited in the use of some of the features. We may also use IP addresses to administer the
Site, track traffic patterns, analyze trends and collect demographic information for aggregate use,
as well as in combination with your personally identifiable information to comply with the law,
or for credit fraud protection. When you visit this Site or view one of our emails, we may use
pixel tags (also called “clear” gifs), tracking links and/or similar technology to note some of the
pages you visit on our Site or to determine what types of email your browser supports. We may
use the information collected through pixel tags, tracking links and similar technology in
combination with your personally identifiable information.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard
drive through your Web browser (if you allow) that enables the site’s or service provider’s
systems to recognize your browser and capture and remember certain information. For instance,
we use cookies to help us remember and process the items in your shopping cart. They are also
used to help us understand your preferences based on previous or current site activity, which
enables us to provide you with improved services. We also use cookies to help us compile
aggregate data about site traffic and site interaction so that we can offer better site experiences
and tools in the future. We may contract with third-party service providers to assist us in better
understanding our site visitors. These service providers are not permitted to use the information
collected on our behalf except to help us conduct and improve our business. You can choose to
have your computer warn you each time a cookie is being sent, or you can choose to turn off all
cookies. You do this through your browser settings. Each browser is a little different, so look at
your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off,
you won’t have access to many features that make your site experience more efficient and some
of our services will not function properly. However, you can still place orders over the telephone
by contacting customer service.
Children under 13
Minors
We do not knowingly, directly or passively, collect information from children under the age of
- If we create offers and products that make it appropriate to collect information from children
under the age of 13, we will notify you of the change in this Policy. We also will ask a parent to
confirm his/her consent in advance of any collection, use or disclosure of that information.
Ordering online products and services from us is limited to adults (ages 18+). If you are below
the age of 18, please ask your parent’s permission before using this site.
This Site is not designed for children and we do not knowingly collect personally identifiable
information from any children under 13. If you are under 13 years of age, you may not and
should not provide personal information to us. This means that you cannot make a purchase or
register for the Site.
Links
The Site may contain links to or from other websites. Your use of linked websites is at your own
risk. We make no representations or warranties with respect to the linked websites. This Privacy
Policy applies only to the light-camel.10web.cloud website. We are not responsible for the privacy
practices and data collection practices of other websites.
Security
To protect the security of your personal information, we put into operation certain security
measures in line with industry standards. If you have any questions about security at the Site,
please contact us by email at info@light-camel.10web.cloud
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal
information. Your personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to such systems, and
are required to keep the information confidential. When you place orders or access your personal
information, we offer the use of a secure server. All sensitive/credit information you supply is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to
be only accessed as stated above.
Modification of Privacy Policy
You understand and agree that we may revise this Privacy Policy at any time without notifying
you. If we change our Privacy Policy, we will post the revised policy here. Our rights to use your
personally identifiable information will be based on the privacy policy in effect at the time the
information is used. We suggest that you check the Privacy Policy from time to time.
Updating Your Information
You can review, correct or change the personally identifiable information that you provide us by
emailing us at info@light-camel.10web.cloud. If you are a registered user, you can also review, correct or
change your personal information at any time by logging into your account. If you have any
questions about changing information or if you would like to deactivate your account, please
email us at info@light-camel.10web.cloud.
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy
changes will apply only to information collected after the date of the change.
Agreement to Privacy Policy
By using the light-camel.10web.cloud site, you expressly agree to this Privacy Policy and to the
Terms and Conditions. If you do not agree then you should not use that website. If we change
this Privacy Policy and/or the Terms and Conditions, your continued use of
light-camel.10web.cloud following the posting of such changes shall constitute your acceptance of
those changes.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all
feedback pertaining to privacy, or any other issue.
Online Policy Only
Our site, App, Booking software is hosted and runs on the MindBody Platform online. Please
read further for The privacy policy associated with MINDBODy. Our store is hosted on Shopify
Inc. They provide us with the online e-commerce platform that allows us to sell our products and
services to you.
Your consent
By using or accessing our Site, you consent to this privacy policy.
MINDBODY Privacy Policy
Last Updated: October 18, 2016
At MINDBODY, we respect your privacy and are committed to maintaining your trust. This
Privacy Policy describes our policies on the collection, use, and disclosure of information in
connection with your use of our products and services, including our consumer-facing mobile
application (“MINDBODY App”), our online business management software (“Software
Service”), and any other MINDBODY products and services offered through any other websites
and mobile applications that direct you to this Privacy Policy (collectively, the “Service”). When
you access or use the Service, you agree to the terms and conditions of this Privacy Policy. - Defined Terms.
The following terms will have the meanings indicated below. Please refer to our Terms of
Service for any capitalized terms that are not defined in this policy.
“End User” means any individual who interacts with the Service, including users of our mobile
applications such as the MINDBODY App, and individuals who book appointments, purchase
services and otherwise interact with our Subscribers through the Service.
“Other Information” is any information that does not reveal your specific identity or does not
directly relate to an individual, such as browser and device information, app usage data,
information collected through cookies, pixel tags and other technologies, demographic
information and other information provided by you, and aggregated information.
“Personal Information” is information that identifies you as an individual or relates to an
identifiable person, such as name, postal address, telephone number, email address, credit card
number, and social media account ID. It does not include strings of code such as browser cookie
IDs or mobile device identifiers.
“Subscriber” is any business or entity that subscribes to (or otherwise accesses or uses) our
Software Service. - Information We Collect.
We may collect information about you whenever you use the Service, for example:
▪ When you create an account on the MINDBODY App, we may ask for Personal
Information such as your name, email, mailing address, social media account ID, and
other information you may provide with your account. You can edit certain information
in your account through the My Info tab in the app.
▪ If you’re a customer of one of our Subscribers, we collect information about you when
you interact with their business through the Service. For example, if you initiate a
transaction with the Subscriber through the Service, such as an appointment or purchase,
we may collect information about you, such as your name, email, credit card information,
as well as any other information you provide in order to process the transaction.
▪ If you’re a Subscriber, we collect information about your business that is submitted to the
Service under your account. When you sign up for our Software Service, we ask for your
company name, address, phone number, email, credit card information, tax identification
number, and other information about your business, as well as names and email addresses
of authorized individuals on your account. We also collect Personal Information about
your customers that they provide to the Service when they initiate a transaction with you,
such as an appointment or purchase.
▪ We may store information that your computer or mobile device provides to us in
connection with your use of the Service, such as type of computer or mobile device,
unique device identifier, IP Address, MAC address, device’s operating system and
physical location (including geolocation, beacon based location, and GPS location). You
may disable our use of certain location data through your device or browser settings, for
example by disabling “Location Services” for the MINDBODY App in iOS privacy
settings. We may also store usage data such as the date and time the application on your
device accesses our servers, and what information and files have been downloaded to the
application based on your device number.
▪ We may deploy and read identifiers (generally, strings of code) that we have associated
with a browser, and we may collect mobile identifiers such as Apple IDFAs or Google
Android Ad IDs. We generally use and share these identifiers to help tailor more relevant
ads to you both on our properties and when you interact with other websites and mobile
apps.
▪ If you initiate a transaction through the Service, such as an appointment or purchase, we
may collect and store information, including your name, phone number, address, email,
and credit card information as well as any other information you provide to us, in order to
process your transaction. This information may be shared with third parties for the same
purposes. We encrypt credit card numbers using industry standard technology. We may
also collect other Personal Information at the request of the business you are transacting
with.
▪ We may receive information about you from other sources, such as public databases,
strategic and joint marketing partners, social media platforms, people with whom you are
friends or otherwise connected on social media platforms, as well as from other third
parties. For example, if you elect to connect your social media account to your
MINDBODY App account, certain information from your social media account may be
shared with us, including information that’s part of your profile or your friends’ profiles.
▪ We may collect other Personal Information through the Service under the direction of our
Subscribers. - How Personal Information May Be Used.
We may use your Personal Information:
▪ To respond to your inquiries and fulfill your requests.
▪ To send administrative information to you, for example, information regarding our
services and changes to our terms, conditions, and policies.
▪ To complete and fulfill your purchase or class registration, for example, to process your
payments, communicate with you regarding your purchase and provide you with related
customer service.
▪ To send you marketing communications that we believe may be of interest to you, such
as to send you newsletters.
▪ To personalize your experience on the Service by presenting products and offers tailored
to you, including complementary products and services of our partners.
▪ To allow you to participate in sweepstakes, contests and similar promotions and to
administer these activities. Some of these activities have additional rules, which could
contain additional information about how we use and disclose your Personal Information,
so we suggest that you read these rules carefully.
▪ To facilitate social sharing functionality.
▪ To allow you to send messages to a friend through our services, as described in the
section below titled “Referral Contact Information.”
▪ Our mobile applications may also send push notifications to your mobile device. If you
have previously consented to receiving push notifications and no longer wish to receive
them, you can also turn push notifications off at the device level. The applications may
also request access to your device’s calendar application, camera, and microphone. If you
have previously allowed access to your device’s calendar and no longer wish to allow
access, you may edit the application settings at the device level.
▪ For our business purposes, such as data analysis, audits, fraud monitoring and prevention,
developing new products and services, enhancing, improving or modifying our products
and services, identifying usage trends, determining the effectiveness of our promotional
campaigns and operating and expanding our business activities.
▪ As we believe to be necessary or appropriate: (a) under applicable law, including laws
outside your country of residence; (b) to comply with legal process; (c) to respond to
requests from public and government authorities including public and government
authorities outside your country of residence; (d) to enforce our terms and conditions; (e)
to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy,
safety or property, and/or that of our affiliates, you or others; and (g) to allow us to
pursue available remedies or limit the damages that we may sustain. - How Personal Information May Be Disclosed.
We may disclose your Personal Information:
▪ To our affiliates for the purposes described in this Privacy Policy.
▪ To our strategic partners and third-party service providers who provide services such as
website hosting, data analysis, payment processing services, order fulfillment,
information technology and related infrastructure provision, customer service, email
delivery, credit card processing, auditing and other similar services.
▪ To our Subscribers if you are an End User and are using our Service to interact with that
Subscriber. Please contact the Subscriber you interact with directly for more information
on that Subscriber’s privacy practices.
▪ To third parties to permit them to send you marketing communications, consistent with
your choices.
▪ To third-party sponsors of sweepstakes, contests and similar promotions.
▪ By you, on message boards, chat, profile pages and blogs and other services to which you
are able to post information and materials, including as described in the sections below
titled “Testimonials, Ratings and Reviews” and “Public Forum.”
▪ To your friends associated with your social media account, to other Website users and as
well as to your social media account provider, in connection with your social sharing
activity, such as if you connect your Facebook account to your MINDBODY App
account.
▪ For legal purposes described in the section below titled “Legal Disclosure.”
Please note that we may use and disclose Other Information for any purpose, except where we
are required to do otherwise under applicable law. If we are required to treat Other Information
as Personal Information under applicable law, then we may use it for all the purposes for which
we use and disclose Personal Information. In some instances, we may combine Other
Information with Personal Information (such as combining your name with your geographical
location). If we combine any Other Information with Personal Information, we will treat the
combined information as Personal Information. - Your Choices.
If you would like to review, correct, update, suppress, or delete Personal Information that has
been previously provided by you, you may contact us by logging into your account and making
the appropriate changes or by emailing our customer support at support@mindbodyonline.com.
In your request, please make clear what Personal Information you would like to have changed or
removed from our database. For your protection, we may only implement requests with respect
to the Personal Information associated with the particular email address that you use to send us
your request, and we may need to verify your identity before implementing your request. We
will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to
complete any transactions that you began prior to requesting such change or deletion (e.g., when
you make a purchase, you may not be able to change or delete the Personal Information provided
until after the completion of such purchase). There may also be residual information that will
remain within our databases and other records, which will not be removed.
If you are under 18 and a user of our Service, you may ask us to remove content or information
that you have posted to the Service by submitting a request to privacy@mindbodyonline.com.
Please note that your request does not ensure complete or comprehensive removal of the content
or information.
If you are a customer of one of our Subscribers and would no longer like to be contacted by one
of our Subscribers, or would like to access, correct, amend, or delete inaccurate Personal
Information held by a Subscriber, please contact the Subscriber that you interact with directly.
Your choices regarding our use and disclosure of Personal Information
Information you provide may be used by MINDBODY for marketing purposes, including but not
limited to, one-off promotional e-mailing, direct mail, and sales contacts. We give you many
choices regarding our use and disclosure of your Personal Information for marketing purposes.
You may opt-out from:
▪ Receiving electronic communications from us: If you no longer want to receive
marketing-related emails from us on a going-forward basis, you may opt-out of receiving
these marketing-related emails by sending a request for list removal
to unsubscribe@mindbodyonline.com. If you provide your information to MINDBODY,
at any time you can opt-out, which will allow you to save your information with
MINDBODY, but MINDBODY will not use your information for marketing purposes.
▪ Our sharing of your Personal Information with unaffiliated third parties for their direct
marketing purposes: If you would prefer that we do not share your Personal Information
on a going-forward basis with unaffiliated third parties for their direct marketing
purposes, you may opt-out of this sharing by
emailing unsubscribe@mindbodyonline.com.
We will try to comply with your request(s) as soon as reasonably practicable. Please also note
that if you do opt-out of receiving marketing-related emails from us, we may still send you
messages for administrative or other purposes directly relating to your use of the Service, and
you cannot opt-out from receiving those messages. - Tracking and Advertising.
We and our third party service providers may collect Other Information in a variety of ways. We
and/or our third party partners may employ various tracking technologies, such as cookies, web
beacons and analytics software, that help us better manage content on our Service by informing
us what content is effective.
Cookies
When you visit our website or otherwise interact with the Service we (or third party data or ad
networks we work with) may send one or more “cookies” to your computer or other devices.
Cookies are alphanumeric identifiers stored on your computer through your web browser and are
used by most websites to help personalize your web experience. Some cookies may facilitate
additional site features for enhanced performance and functionality such as remembering
preferences, allowing social interactions, analyzing usage for site optimization, providing custom
content, allowing third parties to provide social sharing tools, and serving images or videos from
third party websites. Some features on this site will not function if you do not allow cookies. We
may link the information we store in cookies to any Personal Information you submit while on
our site.
We may use both session ID cookies and persistent cookies. A session ID cookie expires when
you close your browser. A persistent cookie remains on your hard drive for an extended period
of time. Persistent cookies enable us to track and target the interest of our users to enhance the
experience on our site. If you do not want information collected through the use of cookies, there
is a simple procedure in most browsers that allows you to automatically decline cookies, or be
given the choice of declining or accepting the transfer to your computer of a particular cookie (or
cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/
manage-cookies/index.html. If you reject cookies, you may still use our site, but some features
on the site will not function properly.
Functional cookies, persistent and session type, store information to enable core site
functionality, such as Live Chat and Client ID remembrance.
Analytics cookies allow us to count page visits and traffic sources so we can measure and
improve the performance of our site and our marketing campaigns.
Advertising cookies may be set through our website by our advertising partners. Data may be
collected by these companies that enable them to serve up advertisements on other sites that are
relevant to your interests.
Web Beacons
We (or third party data or ad networks we work with) may use Web Beacons alone or in
conjunction with cookies to compile information about our Service, or other information we or
they have collected. Web Beacons are tiny graphic objects that are embedded in a web page or
email and are usually invisible to the user but allow checking that a user has viewed the page or
email. Web Beacons may be used within the Service to track email open rates, web page visits or
form submissions. In some cases, we tie the information gathered by Web Beacons to our
Subscribers’ and End Users’ Personal Information. For example, we use clear gifs in our HTMLbased
emails to let us know which emails have been opened by recipients. This allows us to
gauge the effectiveness of certain communications and the effectiveness of our marketing
campaigns.
Flash and HTML5 Storage
We use Local Shared Objects, such as Flash cookies, AND/OR Local Storage, such as HTML5,
to store content information and preferences. Third parties with whom we partner to provide
certain features on our website or to display advertising based upon your web browsing activity
also use Flash cookies or HTML5 to collect and store information. Various browsers may offer
their own management tools for removing HTML5. To manage Flash cookies, please click here.
Do Not Track Signals
At this time we do not respond to browser ‘do not track’ signals.
Analytics Software
We and our third party tracking-utility partners use log files on our Service to gather certain
information automatically and store it for analytical purposes. This information includes internet
protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages,
operating system, date/time stamp, and clickstream data. We use Google Analytics, which uses
cookies and other, similar technologies to collect and analyze information about use of the
Service and report on activities and trends. This service may also collect information regarding
the use of other websites, apps and online resources. You can learn about Google’s practices by
going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the
Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
We use this information to track and aggregate Other Information to analyze trends, administer
the site, track users’ movements around the Service and to gather demographic information about
our user base as a in the aggregate.
Advertising Networks
We may partner with third party data or ad network(s) and other service providers to show you
relevant ads, including ads displayed on the Service and on other companies’ websites or apps,
on any of your devices. We and our service providers may use cookies and web beacons to
deploy and read cookie identifiers and Mobile Ad IDs, associated with your activities on the
Service, third party web sites, mobile apps or other information we collect, to provide you
targeted advertising based upon your interests. They may also use these technologies, along with
activity information they collect, to recognize you across the devices you use, such as a mobile
device and a laptop or other computer. These ad networks and their customers may also use any
of this information to measure ad performance, understand their (or our) audience, or otherwise
improve and enhance their marketing.
Similarly, we or a third party data partner may associate cookies with hashed (non-human
readable) versions of your registration data (e.g., your email address), along with other interestbased
or demographic data. You can learn more about or opt out of this type of advertising
through the links in the following paragraph.
Mobile Opt Out: You can opt out of having your Mobile Ad IDs used for interest-based mobile
advertising by accessing the settings on your Apple or Android mobile device, as follows:
▪ Apple Devices: If you have an Apple device, you can opt out of most cross-app
advertising by updating to iOS 6.0 or higher and setting Limit Ad Tracking to ‘ON.’ You
can do this by clicking on Settings > General > About > Advertising, and toggling Limit
Ad Tracking to ‘ON.’
▪ Android Devices: If you have an Android device, you can opt out of most cross-app
advertising by clicking on Google Settings > Ads, and selecting the option to opt-out of
interest-based ads.
Please note that these platforms control how these settings work, so the above instructions may
change. Likewise, if your device uses other platforms not described above, please check the
settings for those devices.
Web-Based Opt Out: If you wish to opt-out of many of the ad platforms that serve or support
interest-based advertising (or learn more about this type of advertising), go to http://
www.networkadvertising.org/managing/opt_out.asp, http://www.aboutads.info/
choices and http://preferences-mgr.truste.com/ to opt out in desktop and mobile web browsers.
You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile
apps. For individuals in the EU, please also visit http://www.youronlinechoices.eu/. Please note
that opting out does not opt you out of being served advertising. You will continue to receive
generic ads.
Social Media Features and Widgets
The Service includes social media features such as the Facebook Like button, and widgets, such
as the Share This button or interactive mini-programs that run on our Website. These features
may collect your IP address, which page you are visiting on our Website, and may set a cookie to
enable the feature to function properly. Social media features and widgets are either hosted by a
third party or hosted directly on our Website. Your interactions with these features are governed
by the privacy policy of the company providing it. - Public Forum.
Our Website offers publicly accessible message boards, blogs, and community forums. Please
keep in mind that if you directly disclose Personal Information through MINDBODY public
message boards, blogs, or forums, this information may be collected and used by others. To
request removal of your Personal Information from our blog or community forum, contact us
at support@mindbodyonline.com. In some cases, we may not be able to remove your Personal
Information or some content (if, for example, it is reposted by another user), in which case we
will let you know if we are unable to do so and why. - Facebook Connect.
You can log in to some of our Service using sign-in services such as Facebook Connect or an
Open ID provider. These services will authenticate your identity and provide you the option to
share certain Personal Information with us such as your name and email address to pre-populate
our sign up form. Services like Facebook Connect give you the option to post information about
your activities on this Website to your profile page to share with others within your network.
In addition, when using some of our mobile applications we may allow you a chance to tell
friends about our services by accessing the contacts in your Facebook or other social media
account. - Referral Contact Information.
If you choose to use our referral service to tell a friend about the MINDBODY App via SMS or
email, we will ask for your friend’s email address or telephone number. We will automatically
send your friend a one-time email or SMS message inviting them to visit the mobile application.
MINDBODY stores this information for the sole purpose of sending this one-time message and
tracking the success of the referral program. Your friend may contact us
at unsubscribe@mindbodyonline.com to request that we remove this information from our
database.
When using this feature we will access the contact list of your device for the sole purpose of
assisting you in finding individuals to whom you wish to send these communications. If you
submit any Personal Information relating to other people to us or to our service providers in
connection with the Service, you represent that you have the authority to do so and to permit us
to use the information in accordance with this Privacy Policy. Please also note that when using
the SMS feature charges from your carrier may apply.
Your provider’s standard data and messaging rates apply to all SMS correspondence. All charges
are billed by and payable to your mobile service provider. You represent that you are 18 years of
age and the owner or authorized user of the wireless device on which messages will be received,
and that you are authorized to approve the applicable charges. Data obtained from you in
connection with this SMS Service may include your name, address, cell phone number, your
provider’s name, and the date, time, and content of your messages. The use of this information
will be in accordance with this Policy. If fees are charged to your wireless account invoice, we
may provide your carrier with your applicable information in connection therewith. Your
wireless carrier and other service providers may also collect data about your wireless device
usage, and their practices are governed by their own policies. You acknowledge and agree that
the SMS Service is provided via wireless systems which use radios (and other means) to transmit
communications over complex networks. We will not be liable for any delays in the receipt of
any SMS messages, as delivery is subject to effective transmission from your network operator.
SMS message services are provided on an AS IS basis. We do not guarantee that your use of the
SMS Service will be private or secure, and we are not liable to you for any lack of privacy or
security you may experience. You are fully responsible for taking precautions and providing
security measures best suited for your situation and intended use of the SMS Service. You may
opt out of the SMS Service at any time by replying “STOP”, “END”, or “QUIT” to the SMS text
message you have received. This process impacts only the future delivery of the particular SMS
message offering, so you must send that message for each offering. - Testimonials, Ratings and Reviews.
If you submit testimonials, ratings or reviews to the Service, any Personal Information you
include will be displayed in the Service. If you want your testimonial removed, please contact us
at testimonial@mindbodyonline.com.
We also partner with third-party service providers to collect and display ratings and review
content on our web site. If the content collected by a third party for display includes Personal
Information, it will not be posted unless consent is provided by the individual. - Legal Disclosure.
We reserve the right to disclose Personal Information that we believe to be necessary or
appropriate in the following circumstances:
▪ As required by law, including laws outside your country of residence, such as to comply
with a subpoena, or similar legal process.
▪ When we believe in good faith that disclosure is necessary to protect our rights, protect
your safety or the safety of others, investigate fraud, or respond to a government request
including a request from authorities outside your country of residence.
▪ To enforce our terms and conditions.
▪ To allow us to pursue available remedies or limit the damage we may sustain.
▪ If MINDBODY is involved in a merger, acquisition, or sale of all or a portion of its
assets, you will be notified via email and/or a prominent notice within the software and/or
on our Website of any change in ownership or uses of your Personal Information, as well
as any choices you may have regarding your Personal Information. - Links To Other Websites.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or
other practices of any third parties, including our Subscribers and any third party operating any
Third Party Offering, site or other products and services used in connection with our Service.
The inclusion of a link does not imply endorsement of the linked site or service by us or by our
affiliates.
Please note that we are not responsible for the collection, usage and disclosure policies and
practices (including the data security practices) of other organizations, such as Facebook, Apple,
Google, Microsoft, RIM or any other app developer, app provider, social media platform
provider, operating system provider, wireless service provider or device manufacturer, including
any Personal Information you disclose to other organizations through or in connection with the
Service. - Data Retention.
We will retain your Personal Information for as long as needed to provide the applicable Service
you use, unless a longer retention period is required or permitted by law. - Security of Your Information.
The security of Personal Information is a high priority at MINDBODY. We maintain our Service
and all associated data with technical, administrative and physical safeguards to protect against
loss, unauthorized access, destruction, misuse, modification and improper disclosure.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If
you have any questions about the security of your interaction with us (if, for example, you feel
that the security of any account you might have with us has been compromised), you can contact
us at privacy@mindbodyonline.com. - Use of Service By Minors.
The Service is not directed to individuals under the age of thirteen (13), and we request that these
individuals do not provide Personal Information through the Service. - Cross-Border Transfer.
The Service is controlled and operated by us from the United States, and is not intended to
subject us to the laws or jurisdiction of any state, country or territory other than that of the
United States. Your Personal Information may be stored and processed in any country where we
have facilities or in which we engage service providers, and by using the Service you consent to
the transfer of information to countries outside of your country of residence, including the United
States, which may have different data protection rules than those of your country. - Sensitive Information.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g.,
Social Security numbers, information related to racial or ethnic origin, political opinions, religion
or other beliefs, health, biometrics or genetic characteristics, trade union membership or criminal
background) on or through the Service or otherwise to us, except where explicitly requested. - Privacy Shield and Safe Harbor.
MINDBODY participates in and has certified its compliance with the EU-U.S. Privacy Shield
Framework. We are committed to subjecting all personal data received from European Union
(EU) member countries in reliance on the Privacy Shield Framework to the Framework’s
applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S.
Department of Commerce’s Privacy Shield List.
MINDBODY is responsible for the processing of personal data it receives under the Privacy
Shield Framework and subsequently transfers to a third party acting as an agent on its behalf.
MINDBODY complies with the Privacy Shield Principles for all onward transfers of personal
data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework,
MINDBODY is subject to the regulatory enforcement powers of the U.S. Federal Trade
Commission. In certain situations, we may be required to disclose personal data in response to
lawful requests by public authorities, including to meet national security or law enforcement
requirements.
Individuals whose personal data we receive under the Privacy Shield have certain rights to
request access to or correction, amendment or deletion of their personal data. If you have
questions or concerns regarding this policy, or for assistance exercising your rights, please
contact us at privacy@mindbodyonline.com. If you have an unresolved privacy or data use
concern that we have not addressed satisfactorily, please contact our U.S.-based third party
dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/
request.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke
binding arbitration when other dispute resolution procedures have been exhausted.
MINDBODY complies with U.S.-Swiss Safe Harbor Frameworks as set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of personal data from
Switzerland. We have certified that we adhere to the Safe Harbor Privacy Principles of notice,
choice, onward transfer, security, data integrity, access, and enforcement. To learn more about
the Safe Harbor program, and to view MINDBODY’s certification, please visit http://
www.export.gov/safeharbor/. - Changes to This Privacy Policy.
MINDBODY reserves the right to change this Privacy Policy. Please take a look at the “Last
Updated” legend at the top of this page to see when this Privacy Policy was last revised. Any
changes to this Privacy Policy will become effective when we post the revised Privacy Policy on
the Service. Your use of the Service following these changes means that you accept the revised
Privacy Policy. - Contact Us.
If you have any questions regarding this Privacy Policy you can contact us via email
at privacy@mindbodyonline.com or via postal mail at:
ATTN: MINDBODY Legal – Privacy Policy Issues
MINDBODY, Inc.
4051 Broad Street Suite 220
San Luis Obispo, Ca 93401
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